Getting to know your customers
Customer research informs everything else you do. Your CRO work, marketing, emails, content... Since everything centers around your customers, knowing about them and what makes them tick is a must.
Building solid customer relationships will help you stay profitable for the long term. Repeat customers and raving fans will drive you further than any ads.
Research and Relationships in 3 seconds:
- Repeat customers are more valuable
- Brand advocates market for you
- Understanding drives all improvement